Shipping & Returns
Where do you ship to and how long will it take before I receive my order?
We can ship nationwide!
Delivery takes 1-4 working days for Metro Manila orders and 3-8 working days for orders outside Metro Manila.
30 Night Risk Free TrialWe want you to love your Wonder products and know it can take up to 30 days to get used to a new sleeping habit. So, we give you up to 30 nights to try it out for free.
If you’re not 100% satisfied within this period, we’ll refund the amount in the form of store credits* and do our best to donate the products. Reward points are not refundable.
Prior to the first wash, please carefully read our Laundry Care. We cannot accept items for return if products are damaged due to improper wash.
*Points will be 10x the amount of the item and be reflected onto your account once our team has verified the return. (Eye Mask at P650 = 6500 Points)
What Products Can I Return?
How Do I Return the Item?
Items purchased at sale price and our Deep Sleep Pillow Mist are not included in our 30 Night Risk Free Trial and cannot be returned, exchanged, and refunded unless they are faulty.
We do not accept returns or exchanges for orders purchased from our third party vendors Lazada, Shopee, BeautyMNL, and Edamama.
Kindly email us at firstname.lastname@example.org so our team may process the return, and shipping the items back to our warehouse will be shouldered by the buyer.
A customer who has made a claim within 100 days from delivery shall be prohibited from making another claim for return and/or refund for 200 days following the claim.
A customer who has returned and refunded a product will be restricted from purchasing a unit from the same product line for 200 days following the claim.